Effective Date: 30-10-2024
Last Updated: 30-10-2024
1. Introduction
Welcome to InviteFlix (operated by M/s Terrene Tech), a wedding invitation creation service accessible worldwide. Your privacy is important to us, and this Privacy Policy describes how we collect, use, store, and share your personal information. By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
2. Information We Collect
We collect personal information when you interact with our website, purchase services, or communicate with us. This information includes:
• Personal Identification Information: Name, email address, phone number, and payment information.
• Order Information: Details related to your wedding invitation order, such as bride and groom names, event date, venue details, and other specifics necessary for creating your invitation.
• Technical Information: Device type, IP address, browser type, pages viewed, and date and time of your visits, collected through cookies and other tracking technologies.
• Communications: Any messages, feedback, or correspondence with customer service for order and support-related matters.
3. How We Use Your Information
We use the information collected in several ways to provide and improve our services:
• Service Fulfillment: To process orders, create invitations, and ensure timely delivery.
• Communication: To respond to inquiries, provide updates about your order, and send essential notifications about policy changes, new services, or promotional offers (if opted-in).
• Payment Processing: To securely handle payments through our third-party payment gateway.
• Analytics and Improvement: To analyze website performance, improve usability, and enhance the customer experience.
• Legal Compliance: To comply with legal obligations, enforce agreements, and prevent misuse of our services.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide essential functionality, improve user experience, and track website usage. You can manage cookie preferences through your browser settings, but disabling cookies may limit some functionality.
5. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with trusted third parties only in the following situations:
• Service Providers: With vendors who perform services on our behalf, such as payment processing, order fulfillment, or data analytics.
• Legal Compliance: When required by law, regulation, or court order, or to protect our rights, property, or safety.
• Business Transfers: In connection with any merger, sale, acquisition, or other transfer of all or part of our business.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Afterward, the data is securely deleted or anonymized.
7. Data Security
We employ a range of security measures to protect your personal data, including encryption, secure servers, and restricted access to information. However, no online data transmission or storage method can guarantee absolute security.
8. International Data Transfer
If you are located outside India, please be aware that your information may be transferred to, processed, and stored in India, where our servers are located, and our central operations are based. By using our services, you consent to this transfer.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
• Access and Correction: You can access, correct, or update your personal information.
• Deletion: You may request deletion of your personal data, subject to legal exceptions.
• Objection to Processing: You can object to certain processing of your data, such as marketing communications.
• Data Portability: You may request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at [email protected].
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies directly.
- We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
11. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of any such data, we will delete it promptly.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. When we make changes, we will post the updated policy with a new effective date. Please review this page regularly for any changes.
Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
M/s Terrene Tech
Behjoi Road, Hayatnagar, Sambhal, Uttar Pradesh – 244303
GSTIN: 09AYTPV7980M1ZW
Email: [email protected]